💚 Your wellbeing is our priority

Hebhaji Responsible Play — play safe, have fun

Hebhaji wants every member to play for the fun of it. When betting starts to feel like a burden, it's no longer entertainment. That's why we give you all the tools and information you need to make your own informed decisions.

Deposit Limit Session Timer Cooling-Off Self-Exclusion 24/7 Support
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Core Principles of Responsible Gaming
Play for Fun, Not for Income
Only bet what you can afford to lose
Stick to a schedule and take regular breaks
Don't chase losses with bigger bets
Maintain your relationships with family and friends

Important reminder: Hebhaji is for ages 18 and above only. Betting is entertainment — but it can result in financial loss. Never bet with borrowed money or funds set aside for living expenses. If you feel like you're losing control of your betting, please reach out to us — we're here to help.

Our Commitment to Your Safety

How Hebhaji Ensures Responsible Gaming

We don't just provide tools — we genuinely want you to enjoy playing.

Personal Limit Setting

Set your own deposit, bet, and loss limits. Limits take effect immediately once set, and any increase is subject to a 48–72 hour cooling period.

Session Timer & Reality Check

Your screen will show how long you have been playing. A pop-up reminder will appear after a set amount of time, keeping you aware of how long you have spent.

Cooling-Off Period

Pause betting on your account for anywhere from 24 hours to 6 months. You can still log in during this period, but placing bets will not be possible.

Self-Exclusion Options

If you want to stop betting permanently, you can self-exclude. This cannot be undone — so it's worth speaking with support before making this decision.

Age verification

Hebhaji verifies age at registration and after certain transaction thresholds. Accounts belonging to minors are closed immediately.

24/7 Support in Bangla

For any responsible gaming questions or support, our Bengali-trained team is available around the clock.

Check yourself

How are your gaming habits?

Answer the questions below — honestly. This is just for you.

1. How much time did you spend on betting last month?

Less than 1–2 hours per week 1–2 hours per day 3+ hours per day

2. Have you placed more bets trying to win back money you lost?

Never Sometimes Happens Often

3. Has betting affected your daily life — work, family, or sleep?

No, never It's happened once or twice Yes, it's a regular problem

4. Have you ever bet with money meant for essential expenses (rent, food)?

No, never It happened once Yes, it has
✅ Great! You are playing responsibly.
Your gaming habits are in a healthy place. Use Hebhaji's limit-setting tools to keep it that way. Remember — entertainment is the goal.
⚠️ A little caution is needed.
There are some signs worth paying attention to. Enable deposit limits and a session timer on Hebhaji. Taking a cooling-off period every now and then can also be helpful.
🛑 Get help now.
Your answers suggest that betting may be becoming a problem. Please contact Hebhaji Support — we can help you set up self-exclusion or a cooling-off period. You are not alone.

Tools at your disposal

Hebhaji's Responsible Gaming Tools

These tools are available at any time from your account settings.

Effective immediately

Deposit Limit

Set a daily, weekly, or monthly cap on your deposits. Lowering your limit takes effect immediately. Raising it requires a 48-hour cooling-off period — by design, to ensure thoughtful decision-making.

Effective immediately

Loss Limit

Set a cap on how much you're willing to lose over a given period. Once that limit is hit, betting is automatically blocked.

Effective immediately

Bet Limit

Set the maximum amount you're willing to place on a single bet. It's the most effective way to protect yourself from large, impulsive wagers.

Takes effect after 24 hours

Cooling-Off Period

Take a betting break ranging from 24 hours up to 6 months. During this period you can still log in to your account, but placing bets will not be possible. Access is restored automatically once the period ends.

Permanent decision

Self-Exclusion

Choose this option if you want to permanently stop betting on Hebhaji. Once activated, it cannot be reversed. Please speak with support before taking this step.

Always on

Session time limit

Set a limit on how long you play in one sitting. You'll be automatically logged out when the limit is reached. A live session timer is also visible on screen.

Limit-setting timeframes — quick reference

Tool type Reduce / Resume Increase / Decrease Permanence
Deposit Limit Immediate After 48 hours Can be changed at any time
Loss Limit Immediate After 72 hours Can be changed at any time
Bet Limit Immediate After 48 hours Can be changed at any time
Session time limit Immediate After 24 hours Can be changed at any time
Cooling-Off Period After 24 hours Automatic at expiry Temporary
Self-Exclusion After 24 hours Cannot be cancelled Permanent

Stay Aware

Recognize the Warning Signs

If several of these signs apply to you, it may be time to seek help.

You keep betting to chase losses and find yourself unable to stop.

You are neglecting work, family, or friends because of betting.

You're unable to stop betting even when facing financial difficulties.

You are hiding your betting activity from family or people close to you.

Betting with borrowed money or funds obtained by deceiving others.

You feel restless, irritable, or anxious when you're not betting.

If two or more of these signs apply to you, please reach out to Hebhaji Support.

Step-by-step guide

How to set limits

Setting limits on Hebhaji is simple — it only takes a few clicks. If you need help, just ask in the support chat.

Responsible Gaming Score — average among Hebhaji members
At-riskModerateSafe
Among members with limits set 87% You're in a safe zone.
1
Log in to your account

Log in to your Hebhaji account and click the profile icon in the top right corner.

2
Open "Responsible Gaming" settings

Look for the "Responsible Gaming" option in your account settings menu.

3
Choose the tool that works for you

Choose what you need — a deposit limit, bet limit, session timer, or cooling-off period.

4
Set an amount or time limit

Enter the amount or duration and confirm. SMS OTP verification may be required.

5
Limits take effect immediately

Most limits take effect as soon as you confirm them. A confirmation message will appear on screen.

6
Contact support if you need help

If you run into any issues at any step, let us know via Live Chat — you'll get a response within 2 minutes.

Hebhaji's Approach to Responsible Play

Online betting has become a popular form of entertainment for many people in Bangladesh. Betting on a cricket match with friends, or unwinding after work with a few rounds of slots — thousands of people enjoy this every day. Hebhaji respects and supports that. At the same time, we know that every form of entertainment has its limits.

"Betting is only enjoyable when you are in control. The moment betting starts controlling your life, it is no longer entertainment."

— A message from the Hebhaji Responsible Gaming Team

Hebhaji's responsible play policy goes beyond a single page or a set of tools — it is built into the design of the entire platform. Why? Because Hebhaji thinks long-term. Our business is at its best when our members are doing well — both financially and mentally.

Problem betting and gaming addiction are real mental health concerns. They are not a sign of weakness — rather, they involve a complex interaction with the brain's reward system. Many people start betting as "just a bit of fun" and gradually find it harder to stop. There is no shame in this situation, but it does require support.

That's exactly what Hebhaji's deposit limit tool is built for. If a member wants to cap their monthly betting spend at ৳5,000, setting it once means the platform automatically enforces that limit. To increase it, there's a 48-hour waiting period — intentionally designed so decisions made in the heat of the moment can be reconsidered with a clearer head.

A cooling-off period is a highly effective tool. Say you've had a rough day — you've lost several bets. The easiest but most harmful move at that point is to place even larger bets trying to "win it back." Activating a cooling-off period means Hebhaji itself keeps that option off the table for you. 24 hours, a week, or a month — however long you need.

Many players aren't aware of the session timer. Keeping this feature on shows a running clock in the corner of your screen tracking how long you've been playing. Once your set time is up, a popup appears asking — "You've been playing for 3 hours, would you like to take a break?" That small reminder is often all it takes to bring you back to awareness.

Think about your family too. Many members reach out to learn about Hebhaji's responsible gaming tools not for themselves, but out of concern for a family member who may be playing without restraint. If that sounds familiar, contact Hebhaji support — we can provide guidance for family members as well.

Remember — betting on Hebhaji is meant to be entertainment. It is not the place to make major financial decisions. Never bet money set aside for rent, your children's education, or medical care. This is not just Hebhaji's advice — it is plain common sense.

🎮 Play Responsibly

Fun Gaming at Hebhaji — Within Limits, Safely

Over 500,000 members enjoy gaming responsibly on Hebhaji. Join them — set your limits, play with awareness, and keep entertainment as entertainment. Get a 100% bonus on your first deposit.

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Responsible Gaming
Hebhaji's Promise

Frequently Asked Questions

Account & Sports Q&A

General profile details such as your display name or email can be updated directly from your account settings. However, changing your registered phone number requires assistance from Hebhaji Support, as it is the primary method used to verify your identity. Reach out via live chat and let the team know you'd like to update your phone number. Support will verify your identity and begin the process of linking your new number. This typically involves a copy of your ID and an OTP sent to the new number, and is completed within 24 hours. For security reasons, this change cannot be made over the phone or by email — it must go through the support chat.

Hebhaji offers betting on football and many other sports — tennis, badminton, basketball, volleyball, hockey, and more. Head to the Sports section and pick your game. The core idea is the same as cricket — bet on match outcomes or specific events. Each sport has its own betting options, though. In football, for example: match result (1X2), both teams to score (BTTS), total goals (Over/Under), and half-time result. In live betting, odds shift as the match unfolds, so timing your bet matters. If you're new to a sport, start with small stakes and get familiar with its betting options first.
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